Support & contact
Glad to have you with us. If you need help with Fit.Expert — you'll find us here.
Email contact
The fastest way to reach us — write to contact@fit.expert.
We typically reply within 24 business hours (Monday–Friday, 9:00–17:00 CET).
What we can help with
- Login or account issues
- Questions about bookings and calendar
- Payments, invoices, refunds
- Complaints (resolved within 14 business days)
- Suggestions and ideas for new features
- Partnership inquiries
Community
Join our community of trainers and stay up to date:
Social media
Service status
In the event of incidents or maintenance windows, we'll post updates on our community channels.
How to write a good support request
To help us help you faster, please include in your email:
- What you're trying to do
- What's actually happening
- What you expected to happen
- Your account email and a screenshot if possible